NYC Wegmans is storing biometric data on shoppers’ eyes, voices and faces

Anyone entering the store could have data on their face, eyes and voices collected and stored by the Rochester-headquartered supermarket chain. The information is used to “protect the safety and security of our patrons and employees,” according to the signage. The new scanning policy is an expansion of a 2024 pilot.

NYC WEGMANS — WNYC / NYC NOW
NYC NOW · MARCH 11 2026
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STORIES IN THIS SERIES
IMPACT
  • CBS New York — On Gothamist’s report of facial recognition software at Wegmans’ Brooklyn and Manhattan stores.
  • ABC7 New York — Covered biometric signage at Wegmans locations first reported by Gothamist, including conflicting statements from the company.
  • Grocery Dive — Trade outlet placed Gothamist’s Wegmans findings in the context of the retail industry’s broader shift toward biometric surveillance.
  • Investigative Post — Buffalo’s nonprofit newsroom expanded on Gothamist’s investigation into Wegmans’ data collection practices.
  • Biometric Update — Industry site covered the NYC Council hearing that followed Gothamist’s Wegmans coverage.
  • Central Current — Central New York outlet on a state senator’s bill targeting biometric surveillance, citing Wegmans and Gothamist’s reporting.